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Where's my order?
We do our best to ship out all orders from our fulfillment center within 1-2 business days of receiving your order. You will receive an email from us on the day that your order ships, and it will contain the tracking number for your order. If for som
I need to change my shipping address! 🚨
Oops! In limited cases, we are able to make changes to an order prior to being shipped. Once a package is shipped or in the final stage of fulfillment, we are not able to make any changes to the order. This includes the delivery method and shipping a
Help! I haven't heard back from Customer Service?
We totally understand how frustrating this can be! We pride ourselves on providing fast and helpful customer service, and we aim to reply to all emails within 24-48 hours. If you haven’t received a response, please manually check your inbox for email
Why isn't my Membership credit applying?
If your membership credit isn’t applying, it’s likely because you’re not logged into your account. To ensure your credit is automatically applied, please make sure you’re signed in before checking out. When logged in, your credit will be recognized a
What is the Shelf Life of cupcakes?
For best results, our cupcakes should be refrigerated upon arrival and consumed within 5-7 days of delivery. They can alternately be frozen upon arrival for up to 6 weeks. If you will be storing them in a refrigerator, please allow approximately 15-2
How do I use a discount code/gift card?
To apply a discount code or gift card, copy the code into the box labeled "Discount code or gift card" at checkout. Then, click "Apply.".
How can I contact customer service?
Have a question? We're here to help!. Email [email protected]. Phone (English): 833-493-3166. Phone (Español): 561-220-2881
How do I edit my cart?
Editing your cart is quick and easy! Follow these simple tips below. To access your cart, click on the shopping cart icon in the top right corner of your screen. To edit quantity, click the + and - minus buttons.To remove an item, click the trash can