For fastest communication, please reach out here!

Please reach out to hello@cupcakes.com for any assistance throughout your ordering process. Our team will reach out with in 24-48 hours.

To speak to a live representative, please contact us at:

Cupcakes.com

While we are not always available to take your call, if you have concerns or issues with placing an order through our website, please contact us at hello@cupcakes.com with your order information and phone number and we will be happy to help as soon as possible.

While we are not always available to take your call, if you have concerns or issues with placing an order through our website, please contact us at hello@cupcakes.com with your order information and phone number and we will be happy to help as soon a

Can I call to place an order?

Purchasing Information

Can I send this order as a gift?

What happens after I place an order?

What is your return policy?

Help, there are extra items in my order!

How do I add a Gift Band?

Can I add a Gift Note?

Orders

Where are the cupcakes made?

Are your cupcakes Kosher, Gluten Free or Vegan?

Can i get a catalog of your products?

General

How fast will my order arrive?

Where do you ship to?

Can I ship to an APO/FPO or PO Box?

Can I ship to multiple addresses?

Can I schedule a future delivery date?

Can I make changes to my shipment?

Does Cupcakes.com ship internationally?

What does shipping look like over the holidays?

Shipping

What forms of payment do you take?

Can I send an email to place an order?

Is pricing information included in the shipment?

I cant check out, help!

Where's my order?

I need to change my shipping address! 🚨

Help! I haven't heard back from Customer Service?

Why isn't my Membership credit applying?

What is the Shelf Life of cupcakes?

How do I use a discount code/gift card?

How can I contact customer service?

How do I edit my cart?

Can I call to place an order?Updated a year ago